Friday, July 27, 2007

So I start with a work item...

Just as I said I wouldn't do, this first post is about a work item. I'll transfer it to the work blog once I have it up and running. Anyhoo....

A professor comes into my office today asking to find an article from Harper's in 2000. No problem, I think, ProQuest should have it. But as I'm thinking that, he tells me ProQuest said it should have full text, but alas it didn't. I checked the catalog record and sure enough we should have it. I browse for the issue, find it and see that it's full text...except for the article he wants (ok, and a few others). Luckily, this wasn't a problem as we have a large print backfile of Harper's. Technology is great when it works, but when it doesn't....

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